1. Information We Collect

We may collect the following categories of information:

a. Personal Information

• Full name

• Email address

• Phone number

• Postal address

• Government ID proof for check-in

• Payment information (processed securely)

b. Booking Information

• Reservation dates

• Room type and stay preferences

• Special requests and additional services

c. Usage Information

• IP address

• Browser type

• Device details

• Pages viewed and interactions on our website

2. How We Use Your Information

We use your data to:

• Process hotel bookings, cancellations, and payments

• Send booking confirmations, reminders, and updates

• Share promotional offers (only if you opt-in)

• Improve our services, website performance, and customer experience

• Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell or misuse your personal information. However, we may share your data with:

a. Service Providers

Trusted partners who help us deliver our services, including:

• Payment gateways

• Travel and booking partners

• Customer support teams

• Technical and IT service providers

These providers use your information only as required to perform their services.

b. Legal Authorities

We may disclose information if required by:

• Law

• Court orders

• Government regulations

• Safety or security concerns

4. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, misuse, or loss.
However, please note that no online data transmission is fully error-proof.

5. Cookies & Tracking Technologies

Our website may use cookies to:

• Enhance your browsing experience

• Analyze traffic and performance

• Deliver personalized content

You can disable cookies in your browser settings, but some website features may not function properly.

6. Your Rights

You may:

• Request access to your personal data

• Ask for correction or deletion of your information

• Withdraw consent from marketing or promotional communications

To exercise your rights, you may contact us anytime.

7. Third-Party Links

Our website may contain links to external websites.
The Himalayan Residency is not responsible for the content or privacy practices of third-party sites.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time based on legal or service-related changes. Your continued use of our website and services means you accept the updated terms.