1. Advance Payment

• All bookings are confirmed only after receiving the required advance payment.

• Without advance payment, the reservation will not be considered valid or guaranteed.

2. Cancellation by Guest

a. Cancellations made 7 days or more before check-in

• Full refund of the advance amount.

• Bank or payment gateway charges (if applicable) will be deducted.

b. Cancellations made 3–6 days before check-in

• 50% refund of the advance amount.

c. Cancellations made less than 3 days before check-in or No-Show

• No refund will be provided under these circumstances.

3. Cancellation by The Himalayan Residency

We reserve the right to cancel bookings under unavoidable circumstances such as:

• Natural disasters or extreme weather conditions

• Medical or emergency situations

• Government restrictions, safety concerns, or any situation beyond our control

In such cases, guests will receive a 100% refund of the advance payment.

4. Refund Process

• Refunds (if applicable) will be processed within 7–10 business days.

• The refund will be issued through the same payment method used during the original booking.

• Processing time may vary depending on the bank or payment gateway.

5. Modifications to Booking

• Any request to change booking dates, room type, or number of guests is subject to availability.

• Additional charges may apply based on revised dates, room category, or seasonal pricing.

• Modified bookings will follow the updated tariff and availability conditions.

All reservations are confirmed only after receiving the required advance payment.
Without advance payment, bookings will not be considered valid.

2. Cancellation by Guest

a. Cancellations made 7 days or more before check-in

• Full refund of the advance payment

• Bank or transaction charges (if any) will be deducted

b. Cancellations made 3–6 days before check-in

• 50% refund of the advance payment

c. Cancellations made less than 3 days before check-in or No-Show

• No refund will be provided

3. Cancellation by Forever Hotels

In rare cases of unavoidable circumstances such as:

• Natural disasters

• Medical or emergency situations

• Government restrictions or safety concerns

Forever Hotels reserves the right to cancel the booking. In such cases, guests will receive a 100% refund of the advance payment.

4. Refund Process

• Refunds (if applicable) will be processed within 7–10 business days

• Refunds will be made through the same payment method used during booking

5. Modifications to Booking

• Any request to modify booking dates, room type, or number of guests is subject to availability

  • Additional charges may apply depending on revised dates, room category, or seasonal pricing